• Update contact information
• Real-Time threaded conversations with property managers with email alerts
• View and approve work orders
• View bills and attached invoices
• Access owner statements
• Make electronic contributions to the portfolio balance
• Run real-time reports
• Access shared documents

Tenant Portals

• Update contact information
• Real-Time threaded conversations with property managers with email alerts
• View tenant ledger and make payments online
• Give notice to vacate
• Submit service requests and check their status
• Access shared lease and properties documents

Tenant Portal Features

• Submit service requests with photos and descriptions
• Grant management staff access to their unit
• Check the status of service requests
• Communicate online with management staff with threaded conversations
• Receive real-time updates via email on work order status

Work Order Management

• Track all tenant service requests and work order
• Manage your vendor directory
• Track work order related tasks
• Create bills and associated them with work orders
• Upload and share documents attached to work orders with your tenants, owners and vendors
• Track your work crews time
• Create custom views, reports and dashboards of work order data

Document Management Features

• Create mail merge documents
• Email or share any document in your Customer Portals
• Create a central location for property management staff to find important documents
• Powerful search engine to find your documents
• Mark documents as Private to avoid sharing with others
• The same document can be shared between Tenant and Owner Portals
• Create custom reports to track documents created or deleted